90 Best Customer Service Blogs and Websites in 2024

1. CustomerThink

CustomerThink serves as a thought-provoking hub for professionals seeking to deepen their understanding of customer-centric strategies across various industries. This blog is a treasure trove of insights on topics such as customer experience, digital transformation, and employee engagement, offering practical advice and forward-thinking analyses. By fostering a space where experts share their knowledge, CustomerThink empowers businesses to enhance customer satisfaction and drive growth through innovative approaches. The blog stands as a beacon for those eager to stay ahead in an ever-evolving marketplace, where customer loyalty is won through informed decisions and strategic foresight.
Blog customerthink.com
Twitter Followers 14.5K Frequency 16 posts/week Domain Authority 68 Get Email Contact Get Influential Bloggers ContactsGet access to 250k active Bloggers in 1500 niche categories.Get targeted media contact list in your niche at your fingertips so you can focus on running your campaign.Email us the type of bloggers you want to reach out for your marketing campaign at anuj@feedspot.com Copy email. We'll share blogger's data in an Excel or CSV format.Email us

2. The Help Scout Blog

The Help Scout blog is a rich source of knowledge for businesses focused on delivering exceptional customer service. With a focus on customer experience, support best practices, and team productivity, the blog offers insightful articles that help organizations build stronger, more empathetic connections with their customers. Each post is crafted to provide actionable advice, from improving communication strategies to leveraging technology for more efficient support operations. The Help Scout blog is essential reading for those committed to elevating their customer service to create loyal, satisfied customers.
Blog helpscout.com
Facebook Followers 4.7KTwitter Followers 12.3K Frequency 1 post/day Domain Authority 71 Get Email Contact

3. HubSpot » Service

HubSpot Service Blog is a comprehensive guide for customer service professionals seeking to elevate their customer experience strategies. The blog covers a wide range of topics, from customer support best practices and service metrics to the latest trends in customer relationship management. By offering actionable insights, expert advice, and innovative solutions, HubSpot Service Blog equips its readers with the tools and knowledge needed to build stronger customer relationships, enhance service delivery, and drive business growth through exceptional customer service.
Blog blog.hubspot.com
Facebook Followers 2.1MTwitter Followers 817.6KInstagram Followers 586.8K Frequency 1 post/day Domain Authority 93 Get Email Contact

4. CSAT.AI Blog

The CSAT.AI Blog is an essential resource for customer service professionals and businesses focused on enhancing customer satisfaction and support operations. The blog provides in-depth insights into customer feedback management, AI-driven customer service tools, and best practices for improving customer experience. By exploring the latest trends in customer support technology and offering actionable advice, the CSAT.AI Blog empowers organizations to elevate their customer service strategies and achieve higher satisfaction ratings. It is an indispensable guide for those committed to delivering exceptional customer experiences and driving customer loyalty.
Blog csat.ai/blog
Facebook Followers 183Twitter Followers 394Instagram Followers 1.7K Frequency 1 post/quarter Domain Authority 15 Get Email Contact

5. RingCentral Blog

RingCentral Blog is a dynamic resource for businesses looking to transform their communication strategies through cloud-based solutions. The blog offers in-depth insights into the latest trends in unified communications, collaboration tools, and remote work technologies. With a focus on enhancing productivity and connectivity, RingCentral Blog provides practical advice and expert commentary on how organizations can leverage cutting-edge communication platforms to streamline operations and foster stronger team collaboration. It is an essential guide for those committed to staying ahead in the rapidly evolving landscape of business communication.
Blog ringcentral.com
Facebook Followers 55.5KTwitter Followers 65.3K Frequency 5 posts/week Domain Authority 77 Get Email Contact

6. Destination CRM Magazine

The Destination CRM blog is a leading source of insights and analysis on customer relationship management (CRM) and customer experience (CX) strategies. With a focus on the latest trends, technologies, and best practices in CRM, the blog offers valuable guidance on how businesses can enhance customer interactions, drive loyalty, and achieve competitive advantage. Each post explores innovative solutions and case studies, providing actionable advice that helps organizations build stronger, more meaningful relationships with their customers. The Destination CRM blog is an essential resource for professionals dedicated to excelling in the realm of customer management and experience.
Blog destinationcrm.com
Twitter Followers 10.9K Frequency 6 posts/day Domain Authority 62 Get Email Contact

7. Genesys blog

The Genesys blog is a leading platform for insights into customer experience (CX) and contact center innovations. It explores the latest trends and technologies in customer engagement, including AI, omnichannel strategies, and cloud solutions. Each post offers expert analysis and practical guidance on how organizations can create seamless, personalized experiences that drive customer satisfaction and loyalty. The Genesys blog is an invaluable resource for businesses committed to staying at the forefront of CX excellence and leveraging advanced technologies to build stronger, more meaningful customer relationships.
Blog genesys.com/blog
Facebook Followers 34.4KTwitter Followers 33.4KInstagram Followers 9.1K Frequency 3 posts/week Domain Authority 64 Get Email Contact

8. Adrian Swinscoe

Adrian Swinscoe Blog is an insightful platform focused on improving customer experience (CX) through innovative service strategies and leadership practices. The blog offers a rich blend of expert commentary, practical advice, and case studies that explore the intersection of customer service, employee engagement, and business growth. With a focus on creating exceptional customer experiences, Adrian Swinscoe Blog provides actionable insights that help businesses foster loyalty, enhance satisfaction, and drive long-term success. It is an indispensable resource for CX professionals and business leaders dedicated to putting the customer at the heart of their operations.
Blog adrianswinscoe.com
Twitter Followers 8KInstagram Followers 781 Frequency 1 post/week Since Nov 2009 Domain Authority 44 Get Email Contact

9. Sprinklr Blog

The Sprinklr Blog stands as a premier resource for navigating the complexities of customer experience management in the digital age. Focused on the intersection of technology, data, and customer engagement, it explores innovative strategies for building stronger, more personalized connections with customers across multiple platforms. The blog delves into topics such as AI-driven insights, social media strategy, and the integration of omnichannel experiences, offering businesses the tools they need to create lasting customer relationships in an increasingly connected world.
Blog sprinklr.com
Facebook Followers 34.8KTwitter Followers 39.5KInstagram Followers 9.6K Frequency 9 posts/month Domain Authority 83 Get Email Contact

10. Beyond Philosophy Blog

The Beyond Philosophy blog is an authoritative source on customer experience management and emotional engagement strategies. Focused on exploring the psychological and emotional aspects of customer interactions, the blog offers deep insights into how businesses can create meaningful connections with their customers. Each post delves into innovative approaches for enhancing customer loyalty, satisfaction, and overall experience, providing actionable strategies that go beyond traditional methods. The blog serves as an indispensable resource for business leaders and customer experience professionals seeking to transform their customer relationships and drive sustainable growth through deeper emotional engagement.
Blog beyondphilosophy.com
Facebook Followers 340Twitter Followers 13.9K Frequency 2 posts/week Domain Authority 50 Get Email Contact

11. Joseph Michelli Blog

The Joseph Michelli blog is an essential resource for leaders and organizations committed to creating exceptional customer experiences and fostering a culture of excellence. Drawing on Michelli's deep expertise in customer service and leadership, the blog offers actionable insights and inspirational stories that empower businesses to elevate their service delivery and build lasting customer loyalty. Each post provides practical guidance on embedding customer-centric values into every aspect of an organization, ensuring that excellence becomes a cornerstone of success. The Joseph Michelli blog is a must-read for those striving to lead with purpose and achieve extraordinary results.
Blog josephmichelli.com
Facebook Followers 625Twitter Followers 17K Frequency 2 posts/week Domain Authority 40 Get Email Contact

12. 1to1 Media

The 1to1 Media Blog is a vital resource for professionals focused on enhancing customer relationships and driving customer-centric strategies. The blog covers a wide range of topics, including customer experience management, personalized marketing, and digital transformation, offering insights into the latest trends and best practices in the industry. Through expert analysis and practical advice, the 1to1 Media Blog helps businesses create meaningful connections with their customers, ultimately driving loyalty and growth. It is an indispensable guide for those looking to excel in the increasingly competitive landscape of customer engagement.
Blog 1to1media.com
Facebook Followers 1.3KTwitter Followers 6.6K Frequency 4 posts/quarter Domain Authority 54 Get Email Contact

13. Groove HQ

The GrooveHQ blog is a dynamic platform for customer support professionals seeking to improve their service delivery and enhance customer satisfaction. Offering a blend of practical tips, case studies, and expert advice, the blog covers topics such as team collaboration, customer communication, and support strategy optimization. Each post provides actionable insights designed to help businesses build more efficient, empathetic, and effective customer support teams. The GrooveHQ blog is an invaluable resource for those dedicated to elevating their customer support operations and creating memorable, positive customer experiences.
Blog groovehq.com
Facebook Followers 1Twitter Followers 571 Frequency 18 posts/month Domain Authority 62 Get Email Contact

14. Sixteen Ventures

The Sixteen Ventures blog is a premier resource for SaaS businesses looking to master the complexities of customer success, pricing strategy, and subscription growth. With a deep focus on actionable insights, the blog explores topics such as customer retention, pricing optimization, and revenue expansion strategies that are crucial for scaling SaaS enterprises. Each post is tailored to help SaaS leaders refine their approach to customer engagement, ensuring sustained growth and long-term profitability. The Sixteen Ventures blog is an indispensable guide for those committed to building and scaling successful SaaS ventures in a competitive market.
Blog sixteenventures.com
Facebook Followers 1.5KTwitter Followers 3.4K Frequency 10 posts/year Domain Authority 52 Get Email Contact

15. The Userlike Blog

The Userlike Blog is an essential resource for businesses looking to revolutionize their customer communication strategies. Focused on the power of live chat and messaging platforms, the blog provides actionable insights into optimizing customer interactions, enhancing user experiences, and driving customer satisfaction. Through expert advice and practical examples, the Userlike Blog helps organizations leverage real-time communication tools to build stronger customer relationships and achieve better business outcomes.
Blog userlike.com
Facebook Followers 1.5KTwitter Followers 5.4KInstagram Followers 531 Frequency 2 posts/month Domain Authority 55 Get Email Contact

16. Blake Michelle Morgan

Blake Michelle Morgan Blog is a rich source of knowledge for professionals dedicated to enhancing customer experience (CX) and driving business success. The blog offers a blend of expert advice, industry trends, and actionable strategies designed to help businesses build stronger customer relationships and create exceptional experiences. With a focus on the future of customer service, digital transformation, and leadership, Blake Michelle Morgan Blog is an indispensable resource for CX professionals and leaders seeking to stay ahead in an increasingly customer-centric world.
Blog blakemichellemorgan.com
Facebook Followers 4.6KTwitter Followers 13.9KInstagram Followers 3.9K Frequency 1 post/week Domain Authority 38 Get Email Contact

17. Experience Investigators

Experience Investigators is an insightful blog dedicated to elevating customer experience (CX) through thoughtful analysis, best practices, and actionable strategies. The blog delves into the nuances of customer interactions, exploring how businesses can foster stronger relationships, enhance satisfaction, and drive loyalty. Experience Investigators is a valuable resource for CX professionals and business leaders alike, offering expert advice on creating seamless, impactful customer journeys. With its focus on the human aspects of experience design, the blog empowers organizations to rethink their approach to customer engagement, ensuring that every touchpoint resonates with empathy and effectiveness.
Blog experienceinvestigators.com
Facebook Followers 699Twitter Followers 13.3KInstagram Followers 551 Frequency 1 post/day Domain Authority 39 Get Email Contact

18. Kate Nasser - Customer Service

Kate Nasser's Customer Service Blog is a rich resource for professionals seeking to excel in customer service and create memorable client experiences. The blog offers expert insights on customer interactions, service excellence, and leadership within customer-centric organizations. By exploring practical strategies and sharing real-world examples, Kate Nasser's Customer Service Blog empowers its readers to elevate their service standards, foster strong customer relationships, and drive business success through exceptional service delivery.
Blog katenasser.com
Facebook Followers 1.1KTwitter Followers 68.2K Frequency 1 post/quarter Domain Authority 43 Get Email Contact

19. ProProfs

The ProProfs Desk blog is a valuable resource for businesses focused on delivering exceptional customer support and enhancing their help desk operations. Covering a wide range of topics from customer service best practices to the latest in help desk software, the blog provides actionable insights designed to improve customer satisfaction and streamline support processes. Each post is tailored to help organizations build more efficient, responsive, and customer-centric support systems. The ProProfs Desk blog is essential for customer service professionals and teams striving to elevate their support operations and drive customer loyalty.
Blog proprofsdesk.com
Facebook Followers 24.5KTwitter Followers 5.2KInstagram Followers 285 Frequency 8 posts/quarter Since Feb 2018 Domain Authority 38 Get Email Contact

20. Totango Blog

Totango Blog is a leading resource for customer success professionals, providing deep insights into customer engagement, retention strategies, and SaaS growth. The blog covers a broad spectrum of topics, from customer journey mapping to data-driven decision-making, offering actionable advice for enhancing customer satisfaction and loyalty. Through expert commentary and best practices, Totango Blog empowers businesses to build stronger relationships with their customers, driving long-term success and sustainable growth in the subscription economy.
Blog blog.totango.com
Facebook Followers 4.2KTwitter Followers 7.8K Frequency 4 posts/quarter Domain Authority 52 Get Email Contact

21. The Customer Service Blog

The Customer Service Blog is a crucial resource for businesses aiming to elevate their customer experience and service delivery. It offers in-depth discussions on best practices, emerging trends, and the challenges of maintaining high customer satisfaction in a competitive marketplace. By providing expert advice and practical strategies, the blog helps organizations build strong customer relationships, enhance service quality, and foster loyalty. It is an essential guide for those committed to excellence in customer service, empowering teams to exceed expectations and create memorable customer experiences.
Blog thecustomerserviceblog.uk
Twitter Followers 746 Frequency 1 post/month Since Jun 2016 Domain Authority 7 Get Email Contact

22. The DiJulius Group

The DiJulius Group blog is a leading source of expertise in customer experience (CX) management, offering a wealth of knowledge on creating world-class service cultures. The blog explores strategies for enhancing customer interactions, building strong relationships, and driving loyalty through exceptional service. Each post provides actionable insights and real-world examples that help businesses transform their customer experience from ordinary to extraordinary. The DiJulius Group blog is an essential resource for leaders committed to cultivating a customer-centric organization that consistently exceeds expectations.
Blog thedijuliusgroup.com
Facebook Followers 3KTwitter Followers 854Instagram Followers 351 Frequency 1 post/week Since Jan 2013 Domain Authority 39 Get Email Contact

23. Return Customer - Joe Rawlinson

Return Customer Blog is a go-to resource for businesses aiming to enhance their customer service and retention strategies. The blog provides actionable insights on improving customer experience, fostering loyalty, and driving repeat business. By covering topics such as customer feedback, service excellence, and relationship management, Return Customer Blog equips its readers with the tools and techniques needed to build strong, lasting relationships with their customers. It is an essential guide for any business looking to turn satisfied customers into loyal advocates, ensuring long-term success and growth.
Blog returncustomer.com
Twitter Followers 868 Frequency 2 posts/quarter Domain Authority 40 Get Email Contact

24. SQM Group

The SQM Group Blog is dedicated to the pursuit of excellence in customer service and call center performance. It offers a wealth of knowledge on customer satisfaction metrics, best practices for call center management, and strategies to enhance first call resolution. Through data-driven insights and expert analysis, the blog equips businesses with the tools to elevate their customer service operations, ultimately driving higher satisfaction rates and fostering loyalty. It is an essential resource for professionals committed to refining the customer experience and achieving operational excellence.
Blog sqmgroup.com
Facebook Followers 339Twitter Followers 1.9KInstagram Followers 165 Frequency 3 posts/month Domain Authority 34 Get Email Contact

25. Smart Customer Service

Smart Customer Service Blog is a vital resource for professionals dedicated to enhancing customer service and experience. The blog offers deep dives into the latest trends, tools, and best practices that shape the customer service industry. Covering topics such as AI-driven support, omnichannel strategies, and customer engagement techniques, Smart Customer Service Blog equips its readers with the knowledge to build stronger customer relationships, improve service efficiency, and stay ahead in a competitive market. Through expert insights and actionable advice, the blog empowers organizations to deliver exceptional customer experiences that drive loyalty and business success.
Blog smartcustomerservice.com
Facebook Followers 1.6KTwitter Followers 959 Frequency 3 posts/month Domain Authority 40 Get Email Contact

26. Inside Customer Service - Toister Performance Solutions, Inc.

The Toister Solutions Blog is a thought leadership platform dedicated to enhancing customer service excellence. It offers a wealth of knowledge on topics such as customer experience strategies, employee training, and service culture development. The blog provides actionable insights and expert advice to help businesses create a customer-centric environment that fosters loyalty and satisfaction. By focusing on the intersection of service delivery and organizational culture, it empowers companies to elevate their customer service standards and build stronger, more enduring relationships with their clients.
Blog toistersolutions.com
Twitter Followers 7.1K Frequency 1 post/week Since Dec 2007 Domain Authority 44 Get Email Contact

27. Bill Quiseng

Bill Quiseng Blog is a beacon for professionals and organizations striving to elevate their customer service experience. The blog delves into the art and science of delivering exceptional customer service, offering practical tips, leadership advice, and thought-provoking insights. With a focus on creating memorable customer interactions and fostering a service-oriented culture, Bill Quiseng Blog empowers readers to transform ordinary service into extraordinary experiences, thereby building lasting customer loyalty and driving business success.
Blog billquiseng.com
Facebook Followers 18.5KTwitter Followers 25.9KInstagram Followers 278 Frequency 8 posts/quarter Domain Authority 31 Get Email Contact

28. CommBox

CommBox Blog is a forward-thinking platform dedicated to exploring the future of customer communication and engagement. The blog provides deep insights into the latest trends and technologies that are revolutionizing the way businesses interact with their customers, from AI-powered automation to omnichannel strategies. With a focus on enhancing customer experience through innovative solutions, CommBox Blog offers practical advice and expert commentary that help businesses streamline their communication processes and build stronger customer relationships. It is an indispensable resource for organizations looking to stay ahead in a rapidly evolving digital landscape.
Blog commbox.io/blog
Facebook Followers 20.3KTwitter Followers 332Instagram Followers 1.8K Frequency 9 posts/quarter Since Sep 2019 Domain Authority 27 Get Email Contact

29. ClearAction Continuum Blog

ClearAction Blog is an essential resource for business leaders focused on enhancing their customer experience (CX) strategies. The blog offers deep insights into the methodologies, metrics, and mindsets necessary to create a customer-centric culture within organizations. Covering topics such as customer journey mapping, experience management, and actionable feedback, ClearAction Blog equips its readers with the tools and knowledge to drive customer loyalty and achieve sustainable business growth. By translating complex CX concepts into practical strategies, the blog helps businesses turn customer insights into competitive advantages, ensuring their long-term success in a customer-driven market.
Blog clearaction.com
Facebook Followers 441Twitter Followers 7.4K Frequency 1 post/quarter Domain Authority 35 Get Email Contact

30. ChurnZero Blog

ChurnZero Blog is an essential resource for SaaS companies focused on reducing churn and maximizing customer retention. The blog offers deep insights into customer success strategies, engagement techniques, and data-driven approaches to understanding customer behavior. Through practical advice, case studies, and industry trends, ChurnZero Blog empowers businesses to strengthen their customer relationships, boost retention rates, and drive sustainable growth by ensuring customers achieve their desired outcomes with the product.
Blog churnzero.com
Facebook Followers 282Twitter Followers 1.8K Frequency 1 post/week Domain Authority 27 Get Email Contact