90 Best Customer Service Blogs and Websites in 2024
Customer Service Blogs
Here are 90 Best Customer Service Blogs you should follow in 2024. Subscribe in one place on FeedSpot Reader.
1. CustomerThink
Blog https://customerthink.com/ + Follow Blog
CustomerThink serves as a thought-provoking hub for professionals seeking to deepen their understanding of customer-centric strategies across various industries. This blog is a treasure trove of insights on topics such as customer experience, digital transformation, and employee engagement, offering practical advice and forward-thinking analyses. By fostering a space where experts share their knowledge, CustomerThink empowers businesses to enhance customer satisfaction and drive growth through innovative approaches...MORE Twitter Followers 14.5K Frequency 16 posts/week Domain Authority 68 Read Now Get Email Contact Get Influential Bloggers ContactsGet access to 250k active Bloggers in 1500 niche categories.Get targeted media contact list in your niche at your fingertips so you can focus on running your campaign.Email us the type of bloggers you want to reach out for your marketing campaign at anuj@feedspot.com . We'll share blogger's data in an Excel or CSV format.Email us
2. The Help Scout Blog
Blog https://www.helpscout.com/blog/ + Follow Blog
The Help Scout blog is a rich source of knowledge for businesses focused on delivering exceptional customer service. With a focus on customer experience, support best practices, and team productivity, the blog offers insightful articles that help organizations build stronger, more empathetic connections with their customers. Each post is crafted to provide actionable advice, from improving communication strategies to leveraging technology for more efficient support operations...MORE Facebook Followers 4.7KTwitter Followers 12.3K Frequency 1 post/day Domain Authority 71 Read Now Get Email Contact
3. HubSpot » Service
Blog https://blog.hubspot.com/service + Follow Blog
HubSpot Service Blog is a comprehensive guide for customer service professionals seeking to elevate their customer experience strategies. The blog covers a wide range of topics, from customer support best practices and service metrics to the latest trends in customer relationship management. By offering actionable insights, expert advice, and innovative solutions, HubSpot Service Blog equips its readers with the tools and knowledge needed to build stronger customer relationships, enhance service delivery, and drive business growth through exceptional customer service.MORE Facebook Followers 2.1MTwitter Followers 817.6KInstagram Followers 592K Frequency 1 post/day Domain Authority 93 Read Now Get Email Contact
4. CSAT.AI Blog
Blog https://www.csat.ai/blog/ + Follow Blog
The CSAT.AI Blog is an essential resource for customer service professionals and businesses focused on enhancing customer satisfaction and support operations. The blog provides in-depth insights into customer feedback management, AI-driven customer service tools, and best practices for improving customer experience. By exploring the latest trends in customer support technology and offering actionable advice, the CSAT.AI Blog empowers organizations to elevate their customer service strategies and achieve higher satisfaction ratings...MORE Facebook Followers 183Twitter Followers 394Instagram Followers 1.7K Frequency 1 post/quarter Domain Authority 15 Read Now Get Email Contact
5. RingCentral Blog
Blog https://www.ringcentral.com/blog/ + Follow Blog
RingCentral Blog is a dynamic resource for businesses looking to transform their communication strategies through cloud-based solutions. The blog offers in-depth insights into the latest trends in unified communications, collaboration tools, and remote work technologies. With a focus on enhancing productivity and connectivity, RingCentral Blog provides practical advice and expert commentary on how organizations can leverage cutting-edge communication platforms to streamline operations and foster stronger team collaboration...MORE Facebook Followers 55.5KTwitter Followers 65.3K Frequency 5 posts/week Domain Authority 77 Read Now Get Email Contact
6. Genesys Blog
Blog https://www.genesys.com/blog + Follow Blog
The Genesys blog is a leading platform for insights into customer experience (CX) and contact center innovations. It explores the latest trends and technologies in customer engagement, including AI, omnichannel strategies, and cloud solutions. Each post offers expert analysis and practical guidance on how organizations can create seamless, personalized experiences that drive customer satisfaction and loyalty...MORE Facebook Followers 34.4KTwitter Followers 33.4KInstagram Followers 9.2K Frequency 3 posts/week Domain Authority 64 Read Now Get Email Contact
7. Destination CRM Magazine
Blog https://www.destinationcrm.com/Default.aspx + Follow Blog
The Destination CRM blog is a leading source of insights and analysis on customer relationship management (CRM) and customer experience (CX) strategies. With a focus on the latest trends, technologies, and best practices in CRM, the blog offers valuable guidance on how businesses can enhance customer interactions, drive loyalty, and achieve competitive advantage. Each post explores innovative solutions and case studies, providing actionable advice that helps organizations build stronger, more meaningful relationships with their customers...MORE Twitter Followers 10.9K Frequency 6 posts/day Domain Authority 62 Read Now Get Email Contact
8. Adrian Swinscoe
Blog https://www.adrianswinscoe.com/ + Follow Blog
Adrian Swinscoe Blog is an insightful platform focused on improving customer experience (CX) through innovative service strategies and leadership practices. The blog offers a rich blend of expert commentary, practical advice, and case studies that explore the intersection of customer service, employee engagement, and business growth. With a focus on creating exceptional customer experiences, Adrian Swinscoe Blog provides actionable insights that help businesses foster loyalty, enhance satisfaction, and drive long-term success...MORE Twitter Followers 8KInstagram Followers 776 Frequency 1 post/week Since Nov 2009 Domain Authority 44 Read Now Get Email Contact
9. Beyond Philosophy Blog
Blog https://beyondphilosophy.com/blog/ + Follow Blog
The Beyond Philosophy blog is an authoritative source on customer experience management and emotional engagement strategies. Focused on exploring the psychological and emotional aspects of customer interactions, the blog offers deep insights into how businesses can create meaningful connections with their customers. Each post delves into innovative approaches for enhancing customer loyalty, satisfaction, and overall experience, providing actionable strategies that go beyond traditional methods...MORE Facebook Followers 340Twitter Followers 13.9K Frequency 2 posts/week Domain Authority 50 Read Now Get Email Contact
10. Sprinklr Blog
Blog https://www.sprinklr.com/blog/ + Follow Blog
The Sprinklr Blog stands as a premier resource for navigating the complexities of customer experience management in the digital age. Focused on the intersection of technology, data, and customer engagement, it explores innovative strategies for building stronger, more personalized connections with customers across multiple platforms. The blog delves into topics such as AI-driven insights, social media strategy, and the integration of omnichannel experiences, offering businesses the tools they need to create lasting customer relationships in an increasingly connected world.MORE Facebook Followers 34.8KTwitter Followers 39.5KInstagram Followers 9.6K Frequency 9 posts/month Domain Authority 83 Read Now Get Email Contact
11. Joseph Michelli Blog
Blog https://www.josephmichelli.com/blog/ + Follow Blog
The Joseph Michelli blog is an essential resource for leaders and organizations committed to creating exceptional customer experiences and fostering a culture of excellence. Drawing on Michelli's deep expertise in customer service and leadership, the blog offers actionable insights and inspirational stories that empower businesses to elevate their service delivery and build lasting customer loyalty. Each post provides practical guidance on embedding customer-centric values into every aspect of an organization, ensuring that excellence becomes a cornerstone of success...MORE Facebook Followers 625Twitter Followers 17K Frequency 2 posts/week Domain Authority 40 Read Now Get Email Contact
12. 1to1 Media
Blog https://www.1to1media.com/ + Follow Blog
The 1to1 Media Blog is a vital resource for professionals focused on enhancing customer relationships and driving customer-centric strategies. The blog covers a wide range of topics, including customer experience management, personalized marketing, and digital transformation, offering insights into the latest trends and best practices in the industry. Through expert analysis and practical advice, the 1to1 Media Blog helps businesses create meaningful connections with their customers, ultimately driving loyalty and growth...MORE Facebook Followers 1.3KTwitter Followers 6.6K Frequency 4 posts/quarter Domain Authority 54 Read Now Get Email Contact
13. Groove HQ Blog
Blog https://www.groovehq.com/blog + Follow Blog
The GrooveHQ blog is a dynamic platform for customer support professionals seeking to improve their service delivery and enhance customer satisfaction. Offering a blend of practical tips, case studies, and expert advice, the blog covers topics such as team collaboration, customer communication, and support strategy optimization. Each post provides actionable insights designed to help businesses build more efficient, empathetic, and effective customer support teams...MORE Facebook Followers 1Twitter Followers 571 Frequency 18 posts/month Domain Authority 62 Read Now Get Email Contact
14. Sixteen Ventures
Blog https://sixteenventures.com/ + Follow Blog
The Sixteen Ventures blog is a premier resource for SaaS businesses looking to master the complexities of customer success, pricing strategy, and subscription growth. With a deep focus on actionable insights, the blog explores topics such as customer retention, pricing optimization, and revenue expansion strategies that are crucial for scaling SaaS enterprises. Each post is tailored to help SaaS leaders refine their approach to customer engagement, ensuring sustained growth and long-term profitability...MORE Facebook Followers 1.5KTwitter Followers 3.4K Frequency 10 posts/year Domain Authority 52 Read Now Get Email Contact
15. The Userlike Blog
Blog https://www.userlike.com/en/blog + Follow Blog
The Userlike Blog is an essential resource for businesses looking to revolutionize their customer communication strategies. Focused on the power of live chat and messaging platforms, the blog provides actionable insights into optimizing customer interactions, enhancing user experiences, and driving customer satisfaction. Through expert advice and practical examples, the Userlike Blog helps organizations leverage real-time communication tools to build stronger customer relationships and achieve better business outcomes.MORE Facebook Followers 1.5KTwitter Followers 5.4KInstagram Followers 531 Frequency 2 posts/month Domain Authority 55 Read Now Get Email Contact
16. Blake Michelle Morgan
Blog https://www.blakemichellemorgan.com/articles/ + Follow Blog
Blake Michelle Morgan Blog is a rich source of knowledge for professionals dedicated to enhancing customer experience (CX) and driving business success. The blog offers a blend of expert advice, industry trends, and actionable strategies designed to help businesses build stronger customer relationships and create exceptional experiences. With a focus on the future of customer service, digital transformation, and leadership, Blake Michelle Morgan Blog is an indispensable resource for CX professionals and leaders seeking to stay ahead in an increasingly customer-centric world.MORE Facebook Followers 4.6KTwitter Followers 13.9KInstagram Followers 3.9K Frequency 1 post/week Domain Authority 38 Read Now Get Email Contact
17. Experience Investigators
Blog https://experienceinvestigators.com/resources/ + Follow Blog
Experience Investigators is an insightful blog dedicated to elevating customer experience (CX) through thoughtful analysis, best practices, and actionable strategies. The blog delves into the nuances of customer interactions, exploring how businesses can foster stronger relationships, enhance satisfaction, and drive loyalty. Experience Investigators is a valuable resource for CX professionals and business leaders alike, offering expert advice on creating seamless, impactful customer journeys...MORE Facebook Followers 699Twitter Followers 13.3KInstagram Followers 550 Frequency 1 post/day Domain Authority 39 Read Now Get Email Contact
18. Kate Nasser - Customer Service
Blog https://katenasser.com/category/customer-serv.. + Follow Blog
Kate Nasser's Customer Service Blog is a rich resource for professionals seeking to excel in customer service and create memorable client experiences. The blog offers expert insights on customer interactions, service excellence, and leadership within customer-centric organizations. By exploring practical strategies and sharing real-world examples, Kate Nasser's Customer Service Blog empowers its readers to elevate their service standards, foster strong customer relationships, and drive business success through exceptional service delivery.MORE Facebook Followers 1.1KTwitter Followers 68.2K Frequency 1 post/quarter Domain Authority 43 Read Now Get Email Contact
19. ProProfs Blog
Blog https://www.proprofsdesk.com/blog/ + Follow Blog
The ProProfs Desk blog is a valuable resource for businesses focused on delivering exceptional customer support and enhancing their help desk operations. Covering a wide range of topics from customer service best practices to the latest in help desk software, the blog provides actionable insights designed to improve customer satisfaction and streamline support processes. Each post is tailored to help organizations build more efficient, responsive, and customer-centric support systems...MORE Facebook Followers 24.5KTwitter Followers 5.2KInstagram Followers 285 Frequency 8 posts/quarter Since Feb 2018 Domain Authority 38 Read Now Get Email Contact
20. The DiJulius Group Blog
Blog https://thedijuliusgroup.com/blog/ + Follow Blog
The DiJulius Group blog is a leading source of expertise in customer experience (CX) management, offering a wealth of knowledge on creating world-class service cultures. The blog explores strategies for enhancing customer interactions, building strong relationships, and driving loyalty through exceptional service. Each post provides actionable insights and real-world examples that help businesses transform their customer experience from ordinary to extraordinary...MORE Facebook Followers 3KTwitter Followers 854Instagram Followers 352 Frequency 1 post/week Since Jan 2013 Domain Authority 39 Read Now Get Email Contact
21. Totango Blog
Blog https://blog.totango.com/ + Follow Blog
Totango Blog is a leading resource for customer success professionals, providing deep insights into customer engagement, retention strategies, and SaaS growth. The blog covers a broad spectrum of topics, from customer journey mapping to data-driven decision-making, offering actionable advice for enhancing customer satisfaction and loyalty. Through expert commentary and best practices, Totango Blog empowers businesses to build stronger relationships with their customers, driving long-term success and sustainable growth in the subscription economy.MORE Facebook Followers 4.2KTwitter Followers 7.8K Frequency 4 posts/quarter Domain Authority 52 Read Now Get Email Contact
22. Return Customer - Joe Rawlinson
Blog https://returncustomer.com/ + Follow Blog
Return Customer Blog is a go-to resource for businesses aiming to enhance their customer service and retention strategies. The blog provides actionable insights on improving customer experience, fostering loyalty, and driving repeat business. By covering topics such as customer feedback, service excellence, and relationship management, Return Customer Blog equips its readers with the tools and techniques needed to build strong, lasting relationships with their customers...MORE Twitter Followers 868 Frequency 2 posts/quarter Domain Authority 40 Read Now Get Email Contact
23. The Customer Service Blog
Blog https://www.thecustomerserviceblog.uk/ + Follow Blog
The Customer Service Blog is a crucial resource for businesses aiming to elevate their customer experience and service delivery. It offers in-depth discussions on best practices, emerging trends, and the challenges of maintaining high customer satisfaction in a competitive marketplace. By providing expert advice and practical strategies, the blog helps organizations build strong customer relationships, enhance service quality, and foster loyalty...MORE Twitter Followers 746 Frequency 1 post/month Since Jun 2016 Domain Authority 7 Read Now Get Email Contact
24. SQM Group Blog
Blog https://www.sqmgroup.com/resources/library/blog + Follow Blog
The SQM Group Blog is dedicated to the pursuit of excellence in customer service and call center performance. It offers a wealth of knowledge on customer satisfaction metrics, best practices for call center management, and strategies to enhance first call resolution. Through data-driven insights and expert analysis, the blog equips businesses with the tools to elevate their customer service operations, ultimately driving higher satisfaction rates and fostering loyalty...MORE Facebook Followers 339Twitter Followers 1.9KInstagram Followers 165 Frequency 3 posts/month Domain Authority 34 Read Now Get Email Contact
25. Inside Customer Service - Toister Performance Solutions, Inc. Blog
Blog https://www.toistersolutions.com/blog + Follow Blog
The Toister Solutions Blog is a thought leadership platform dedicated to enhancing customer service excellence. It offers a wealth of knowledge on topics such as customer experience strategies, employee training, and service culture development. The blog provides actionable insights and expert advice to help businesses create a customer-centric environment that fosters loyalty and satisfaction...MORE Twitter Followers 7.1K Frequency 1 post/week Since Dec 2007 Domain Authority 44 Read Now Get Email Contact
26. Smart Customer Service
Blog https://www.smartcustomerservice.com/Default... + Follow Blog
Smart Customer Service Blog is a vital resource for professionals dedicated to enhancing customer service and experience. The blog offers deep dives into the latest trends, tools, and best practices that shape the customer service industry. Covering topics such as AI-driven support, omnichannel strategies, and customer engagement techniques, Smart Customer Service Blog equips its readers with the knowledge to build stronger customer relationships, improve service efficiency, and stay ahead in a competitive market...MORE Facebook Followers 1.6KTwitter Followers 959 Frequency 3 posts/month Domain Authority 40 Read Now Get Email Contact
27. Bill Quiseng
Blog https://billquiseng.com/ + Follow Blog
Bill Quiseng Blog is a beacon for professionals and organizations striving to elevate their customer service experience. The blog delves into the art and science of delivering exceptional customer service, offering practical tips, leadership advice, and thought-provoking insights. With a focus on creating memorable customer interactions and fostering a service-oriented culture, Bill Quiseng Blog empowers readers to transform ordinary service into extraordinary experiences, thereby building lasting customer loyalty and driving business success.MORE Facebook Followers 18.5KTwitter Followers 25.9KInstagram Followers 279 Frequency 8 posts/quarter Domain Authority 31 Read Now Get Email Contact
28. CommBox Blog
Blog https://www.commbox.io/blog/ + Follow Blog
CommBox Blog is a forward-thinking platform dedicated to exploring the future of customer communication and engagement. The blog provides deep insights into the latest trends and technologies that are revolutionizing the way businesses interact with their customers, from AI-powered automation to omnichannel strategies. With a focus on enhancing customer experience through innovative solutions, CommBox Blog offers practical advice and expert commentary that help businesses streamline their communication processes and build stronger customer relationships...MORE Facebook Followers 20.3KTwitter Followers 332Instagram Followers 1.8K Frequency 9 posts/quarter Since Sep 2019 Domain Authority 27 Read Now Get Email Contact
29. ClearAction Continuum Blog
Blog https://clearaction.com/customer-experience-s.. + Follow Blog
ClearAction Blog is an essential resource for business leaders focused on enhancing their customer experience (CX) strategies. The blog offers deep insights into the methodologies, metrics, and mindsets necessary to create a customer-centric culture within organizations. Covering topics such as customer journey mapping, experience management, and actionable feedback, ClearAction Blog equips its readers with the tools and knowledge to drive customer loyalty and achieve sustainable business growth...MORE Facebook Followers 441Twitter Followers 7.4K Frequency 1 post/quarter Domain Authority 35 Read Now Get Email Contact
30. ChurnZero Blog
Blog https://churnzero.com/blog/ + Follow Blog
ChurnZero Blog is an essential resource for SaaS companies focused on reducing churn and maximizing customer retention. The blog offers deep insights into customer success strategies, engagement techniques, and data-driven approaches to understanding customer behavior. Through practical advice, case studies, and industry trends, ChurnZero Blog empowers businesses to strengthen their customer relationships, boost retention rates, and drive sustainable growth by ensuring customers achieve their desired outcomes with the product.MORE Facebook Followers 282Twitter Followers 1.8K Frequency 1 post/week Domain Authority 27 Read Now Get Email Contact
31. Comm100 Blog
Blog https://www.comm100.com/blog/ + Follow Blog
Comm100 Blog is an essential resource for customer service professionals and businesses aiming to elevate their customer experience strategies through cutting-edge communication tools. The blog explores the latest trends in live chat, AI-powered customer service, and omnichannel communication, offering actionable insights on how to enhance customer interactions and build stronger relationships. With a focus on leveraging technology to create personalized and efficient customer service experiences, Comm100 Blog provides the knowledge and tools needed to thrive in the digital age...MORE Facebook Followers 11.4KTwitter Followers 5.1K Frequency 1 post/quarter Domain Authority 63 Read Now Get Email Contact
32. Customer Service Life
Blog https://customerservicelife.com/ + Follow Blog
Customer Service Life Blog is a vibrant platform dedicated to exploring the highs and lows of customer service through personal stories, expert advice, and practical tips. The blog delves into the challenges and rewards of working in customer service, offering readers insights into how to improve customer interactions, foster team collaboration, and maintain a positive work-life balance...MORE Facebook Followers 407Twitter Followers 4K Frequency 1 post/quarter Domain Authority 40 Read Now Get Email Contact
33. TeamSupport - Customer Support Blog
Blog https://www.teamsupport.com/blog + Follow Blog
The TeamSupport Blog is a vital resource for customer support teams and leaders who aim to enhance their service delivery and foster customer loyalty. It delves into customer support strategies, the integration of support tools, and trends shaping the future of customer service. By offering insights into the latest technologies and best practices, the blog helps businesses refine their support processes, improve customer interactions, and build lasting relationships. It is an invaluable guide for teams seeking to elevate their support game and provide outstanding customer experiences.MORE Facebook Followers 16.5KTwitter Followers 15.1K Frequency 30 posts/year Since Jan 2012 Domain Authority 48 Read Now Get Email Contact
34. Provide Support Blog
Blog https://www.providesupport.com/blog/ + Follow Blog
Provide Support Blog is a valuable resource for customer service professionals and businesses aiming to enhance their online communication and support strategies. The blog offers expert advice on live chat best practices, customer engagement techniques, and the integration of support tools to create seamless customer experiences. With a focus on actionable insights and practical tips, Provide Support Blog helps businesses foster stronger connections with their customers, improve satisfaction, and drive long-term loyalty...MORE Facebook Followers 13.6KTwitter Followers 3.8K Frequency 4 posts/year Since Jan 2012 Domain Authority 77 Read Now Get Email Contact
35. CALLCARE
Blog https://www.callcare247.com/articles/ + Follow Blog
CallCare Articles is a go-to source for businesses seeking to optimize their customer service and call handling operations. The blog provides actionable insights into best practices for customer support, the latest technological innovations in call center management, and strategies for enhancing customer experience. Through expert advice and practical tips, CallCare Articles empowers businesses to improve their communication processes, ensuring they deliver exceptional service and build stronger customer relationships.MORE Twitter Followers 878 Frequency 8 posts/quarter Domain Authority 32 Read Now Get Email Contact
36. SupportYourApp Blog
Blog https://supportyourapp.com/blog/ + Follow Blog
The SupportYourApp blog is an essential resource for businesses seeking to elevate their customer support through innovative solutions and best practices. With a focus on outsourcing, technology integration, and customer experience, the blog provides actionable insights that help companies optimize their support operations. Each post delves into strategies for enhancing customer satisfaction, streamlining workflows, and leveraging the latest tools to provide top-tier service...MORE Facebook Followers 2.7KTwitter Followers 397Instagram Followers 3.1K Frequency 1 post/month Since Sep 2014 Domain Authority 36 Read Now Get Email Contact
37. Support Driven Blog
Blog https://www.supportdriven.com/blog/ + Follow Blog
The Support Driven Blog is a vital resource for customer support professionals and leaders committed to enhancing the quality and effectiveness of their support teams. It provides a wealth of knowledge on best practices, innovative tools, and emerging trends in customer support, all aimed at improving the customer experience. The blog's in-depth analyses and practical tips empower support teams to optimize their operations, foster stronger customer relationships, and create a culture of continuous improvement, ensuring that businesses can deliver exceptional support at every touchpoint.MORE Twitter Followers 1.6K Frequency 13 posts/year Domain Authority 40 Read Now Get Email Contact
38. Kustomer Blog
Blog https://www.kustomer.com/blog/ + Follow Blog
The Kustomer blog is a leading resource for businesses seeking to revolutionize their customer service through cutting-edge technology and personalized experiences. With a focus on the latest innovations in customer relationship management, the blog explores how to integrate AI, automation, and omnichannel strategies to deliver seamless, individualized support. Each post provides actionable insights that help companies deepen customer connections, resolve issues efficiently, and foster long-term loyalty...MORE Facebook Followers 811Twitter Followers 2.2KInstagram Followers 427 Frequency 2 posts/month Domain Authority 45 Read Now Get Email Contact
39. Interaction Metrics Blog
Blog https://interactionmetrics.com/blog/ + Follow Blog
Interaction Metrics Blog is an essential resource for businesses focused on refining and elevating their customer experience strategies. The blog offers data-driven insights and expert analyses on how to measure and improve the quality of customer interactions across various touchpoints. By exploring the nuances of customer feedback, satisfaction metrics, and service quality, Interaction Metrics Blog empowers companies to fine-tune their approach, ensuring that each customer encounter is impactful and aligned with brand values...MORE Twitter Followers 785 Frequency 2 posts/month Domain Authority 28 Read Now Get Email Contact
40. USAN - Omni-Channel and Contact Center Customer Engagement Resources
Blog https://www.usan.com/resources/?_sft_resource.. + Follow Blog
USAN provides omni-channel customer engagement solutions that can deliver a seamless customer experience and prevent broken customer journeys.
Twitter Followers 423 Frequency 1 post/day Domain Authority 34 Read Now Get Email Contact
41. The Contact Company
Blog https://thecontactcompany.co.uk/news/ + Follow Blog
The Contact Company News blog provides timely updates and in-depth insights into the latest trends and developments in customer contact services. Focused on delivering exceptional customer experiences, the blog covers topics such as operational excellence, technological innovation, and industry best practices. Each article is tailored to help organizations enhance their customer service strategies, improve efficiency, and stay ahead in a competitive market...MORE Facebook Followers 767Twitter Followers 1K Frequency 4 posts/quarter Domain Authority 35 Read Now Get Email Contact
42. Hodusoft Blog
Blog https://hodusoft.com/blog/ + Follow Blog
HoduSoft Blog serves as a dynamic hub for professionals in the telecommunications and software industries, offering cutting-edge insights into VoIP, unified communications, and contact center solutions. The blog is a rich resource for businesses looking to enhance their communication infrastructure and drive operational efficiency through advanced technology...MORE Facebook Followers 2.8KTwitter Followers 1.1KInstagram Followers 328 Frequency 1 post/week Domain Authority 32 Read Now Get Email Contact
43. Heart of the Customer Blog
Blog https://heartofthecustomer.com/customer-exper.. + Follow Blog
Heart of the Customer is a dynamic blog dedicated to transforming the way organizations approach customer experience (CX). It offers in-depth analyses, case studies, and expert advice on how to build and sustain customer-centric cultures that drive loyalty and satisfaction. By exploring the latest trends, tools, and methodologies in CX, the blog provides actionable strategies that help businesses truly understand and connect with their customers...MORE Twitter Followers 269Instagram Followers 651 Frequency 3 posts/quarter Domain Authority 40 Read Now Get Email Contact
44. Service Quality Institute Blog
Blog https://customer-service.com/blog/ + Follow Blog
The Customer Service blog is a comprehensive guide dedicated to the principles and practices of exceptional customer service. It offers practical tips, case studies, and expert advice on how to deliver outstanding service that not only meets but exceeds customer expectations. The blog explores a wide range of topics, from communication techniques and customer satisfaction strategies to the integration of technology in service delivery. It is an essential resource for businesses and professionals striving to build strong, customer-centric cultures that drive loyalty and long-term success...MORE Facebook Followers 873 Frequency 2 posts/quarter Domain Authority 32 Read Now Get Email Contact
45. Institute of Customer Experience Kenya
Blog https://icxkenya.co.ke/our-blog-2/ + Follow Blog
The ICX Kenya Blog is a forward-thinking platform dedicated to advancing customer experience (CX) in Kenya and beyond. It offers insightful content that addresses the unique challenges and opportunities within the local market, while also exploring global CX trends and best practices. The blog serves as a critical resource for professionals and businesses striving to enhance customer satisfaction, loyalty, and engagement through innovative strategies and technologies...MORE Facebook Followers 10.2KTwitter Followers 12 Frequency 1 post/quarter Domain Authority 22 Read Now Get Email Contact
46. Shep Hyken Blog
Blog https://hyken.com/blog/ + Follow Blog
The Hyken blog is an authoritative resource on customer service and experience management, offering expert insights on how to create memorable and effective customer interactions. It covers a wide spectrum of topics, including customer loyalty, service culture, and the impact of technology on customer relations. The blog provides practical strategies and real-world examples that help businesses enhance their customer service practices, ultimately driving satisfaction and loyalty...MORE Facebook Followers 7.3KTwitter Followers 109.4K Since Feb 2006 Domain Authority 52 Read Now Get Email Contact
47. Fonolo Blog
Blog https://fonolo.com/blog/ + Follow Blog
Fonolo Blog is a leading resource for professionals in customer service and contact center management, offering deep insights into the latest trends and technologies in the industry. The blog covers a wide range of topics, including call center best practices, customer experience optimization, and innovations in callback technology. By providing practical advice and industry analysis, Fonolo Blog helps organizations improve their customer interactions, reduce wait times, and enhance overall service quality...MORE Facebook Followers 34Twitter Followers 5KInstagram Followers 58 Frequency 11 posts/year Since Mar 2010 Domain Authority 51 Read Now Get Email Contact
48. CX Journey Blog
Blog https://cx-journey.com/blog + Follow Blog
CX Journey is a compelling blog dedicated to the exploration and elevation of customer experience management. With a keen focus on actionable insights and strategic frameworks, the blog delves into the intricacies of customer journey mapping, employee engagement, and leadership's role in fostering a customer-centric culture. It is a rich resource for professionals who aspire to transform their customer interactions into lasting relationships, providing them with the tools and perspectives needed to create memorable and impactful experiences...MORE Facebook Followers 227Twitter Followers 13.7K Domain Authority 43 Read Now Get Email Contact
49. Win the Customer
Blog https://winthecustomer.com/blog/ + Follow Blog
Winning Customers with technology by transforming the service experience. An award winning customer service blog discussing the latest trends and best practices of customer service experience in the call center.MORE Twitter Followers 22.4K Since Sep 2009 Domain Authority 37 Read Now Get Email Contact
50. Zendesk » Service
Blog https://www.zendesk.com/blog/tags/service/ + Follow Blog
The Zendesk Service Blog is an essential guide for customer service professionals and organizations committed to delivering exceptional customer experiences. It offers a wealth of knowledge on best practices, innovative tools, and emerging trends in customer service, all aimed at improving support strategies and enhancing customer satisfaction. The blog's in-depth articles and expert insights empower businesses to build stronger customer relationships, optimize their service operations, and stay ahead in a rapidly evolving industry.MORE Facebook Followers 157.6KTwitter Followers 106.8KInstagram Followers 46.2K Domain Authority 93 Read Now Get Email Contact
51. Customer Bliss Blog
Blog https://www.customerbliss.com/blog/ + Follow Blog
Customer Bliss Blog is an inspiring platform that delves into the principles of customer-centric leadership and organizational culture. The blog offers expert advice and real-world examples on how to create a customer-driven business, emphasizing the importance of listening to customers and aligning business practices with their needs. By focusing on strategies that build trust and loyalty, the blog empowers leaders to transform their organizations into customer-centric powerhouses...MORE Twitter Followers 24.3K Domain Authority 46 Read Now Get Email Contact
52. MyCustomer
Blog https://www.mycustomer.com/ + Follow Blog
MyCustomer Blog is a leading resource for professionals dedicated to enhancing customer experience and relationship management. The blog provides expert analysis on the latest trends in customer service, marketing, and CRM technology, offering practical strategies to improve customer satisfaction and loyalty. MyCustomer Blog is committed to helping businesses create meaningful connections with their customers by delivering personalized, data-driven experiences...MORE Facebook Followers 2.1KTwitter Followers 13.4K Frequency 29 posts/year Domain Authority 64 Read Now Get Email Contact
53. The Squawk Point - Service Improvement
Blog https://www.squawkpoint.com/ + Follow Blog
The Squawk Point Blog is a thought-provoking platform where management meets behavioral science, offering unique perspectives on improving business processes and decision-making. It explores the often-overlooked human factors in operational management, addressing topics such as process improvement, communication strategies, and leadership challenges...MORE Facebook Followers 70Twitter Followers 20.6K Frequency 7 posts/year Domain Authority 37 Read Now Get Email Contact
54. Chip Bell Blog
Blog https://chipbell.com/blog/ + Follow Blog
Chip Bell Blog is a rich source of wisdom for those passionate about customer service and experience. The blog delves into the art of delivering exceptional customer experiences, offering a blend of innovative strategies, personal anecdotes, and expert insights. With a focus on fostering customer loyalty and enhancing service delivery, Chip Bell Blog inspires businesses to create memorable interactions that not only satisfy but delight their customers, building strong, enduring relationships in the process.MORE Facebook Followers 768Twitter Followers 20.5K Domain Authority 41 Read Now Get Email Contact
55. Conversocial Blog
Blog https://www.conversocial.com/blog + Follow Blog
Conversocial Blog is an essential resource for businesses seeking to master the art of customer engagement in the social media age. The blog delves into the strategies and technologies that enable brands to connect with their customers across social platforms, providing actionable insights on everything from social customer service to AI-driven messaging. Conversocial Blog empowers businesses to deliver seamless, personalized interactions that enhance customer satisfaction and loyalty...MORE Facebook Followers 6.3KTwitter Followers 18.5KInstagram Followers 696 Domain Authority 59 Read Now Get Email Contact
56. Kayako Blog
Blog https://kayako.com/blog/ + Follow Blog
Kayako Blog is an insightful platform dedicated to redefining customer service through innovative helpdesk and support solutions. The blog covers a wide range of topics, from improving customer engagement and support efficiency to leveraging technology for better service outcomes. By offering actionable advice and industry insights, Kayako Blog empowers businesses to build stronger, more responsive support teams that can meet the ever-evolving needs of their customers...MORE Facebook Followers 10.6KTwitter Followers 10K Since May 2015 Domain Authority 71 Read Now Get Email Contact
57. Steven Van Belleghem Blog
Blog https://www.stevenvanbelleghem.com/blog/ + Follow Blog
The Steven Van Belleghem Blog is a beacon for forward-thinking professionals eager to explore the future of customer experience. Focused on the convergence of digital transformation, AI, and human-centric business strategies, the blog provides cutting-edge insights into how companies can innovate and thrive in a rapidly changing market. Through compelling articles that blend visionary thinking with practical advice, it serves as a guide for businesses looking to not only meet but exceed the expectations of the modern consumer, positioning themselves as leaders in customer-centric innovation.MORE Twitter Followers 39.4K Frequency 5 posts/year Domain Authority 44 Read Now Get Email Contact
58. Uplifting Service Blog
Blog https://www.upliftingservice.com/blog + Follow Blog
The Uplifting Service Blog is a beacon of inspiration for leaders and organizations dedicated to creating exceptional customer experiences. It offers deep dives into service excellence strategies, leadership principles, and cultural transformation initiatives that elevate service standards across industries. By focusing on actionable insights and best practices, the Uplifting Service Blog empowers businesses to foster a customer-centric culture that drives loyalty, satisfaction, and long-term success.MORE Facebook Followers 7.3KTwitter Followers 3.7K Domain Authority 36 Read Now Get Email Contact
59. Customers That Stick - Adam Toporek Blog
Blog https://customersthatstick.com/blog/ + Follow Blog
The Customers That Stick blog is a dynamic resource dedicated to helping businesses create loyal, satisfied customers through exceptional service and engagement strategies. With a focus on practical, actionable advice, the blog covers topics ranging from customer service techniques and conflict resolution to building lasting customer relationships and enhancing brand loyalty. Each post provides insightful strategies that empower businesses to turn every customer interaction into a positive experience, ensuring customers not only return but also advocate for the brand...MORE Facebook Followers 1.7KTwitter Followers 15.1K Domain Authority 46 Read Now Get Email Contact
60. PeopleMetrics Blog
Blog https://www.peoplemetrics.com/blog + Follow Blog
The PeopleMetrics blog is a leading resource for businesses dedicated to elevating their customer experience (CX) and employee engagement strategies. Offering expert insights and data-driven analysis, the blog explores topics such as customer feedback, journey mapping, and employee satisfaction. Each post is crafted to provide actionable guidance that helps organizations build stronger connections with their customers and employees, ultimately driving loyalty and business growth...MORE Facebook Followers 529Twitter Followers 2.7KInstagram Followers 253 Frequency 1 post/year Domain Authority 38 Read Now Get Email Contact
61. Myra Golden - Customer Service Training & eLearning
Blog https://www.myragolden.com/ + Follow Blog
Myra Golden Blog is a must-read for customer service professionals and leaders who are passionate about delivering exceptional customer experiences. The blog offers a blend of motivational content, expert advice, and actionable strategies focused on customer service excellence, employee engagement, and leadership development. Myra Golden Blog empowers businesses to foster a culture of service that resonates with customers, driving loyalty and business success...MORE Twitter Followers 9.9K Domain Authority 35 Read Now Get Email Contact
62. The Taylor Reach Group Inc. Blog
Blog https://thetaylorreachgroup.com/blog/ + Follow Blog
The Taylor Reach Group blog is a comprehensive resource for organizations aiming to enhance their contact center operations and customer experience strategies. With a focus on best practices in customer service, call center management, and operational efficiency, the blog offers expert insights that help businesses optimize their customer interactions. Each post delves into the latest trends, technologies, and methodologies that can transform a contact center into a hub of excellence...MORE Facebook Followers 28Twitter Followers 1K Domain Authority 34 Read Now Get Email Contact
63. Acquire Blog
Blog https://acquire.io/blog + Follow Blog
Acquire Blog explores the dynamic world of customer experience (CX) and digital engagement, offering a wealth of knowledge on how businesses can elevate their interactions with customers. The blog provides in-depth analyses of the latest trends in CX technology, customer support strategies, and omnichannel communication, helping organizations build stronger, more meaningful relationships with their clientele...MORE Facebook Followers 580Twitter Followers 1.7K Domain Authority 48 Read Now Get Email Contact
64. Astute
Blog https://emplifi.io/resources + Follow Blog
Astute Solutions Blog is a treasure trove of knowledge for businesses committed to enhancing their customer experience through innovative technology. The blog explores the latest trends and best practices in customer service, AI-driven support, and omnichannel engagement, offering strategic insights that help companies stay ahead in a rapidly evolving marketplace. By focusing on the intersection of technology and customer care, Astute Solutions Blog equips organizations with the tools and strategies needed to deliver exceptional service, foster customer loyalty, and drive business success.MORE Facebook Followers 1.5KTwitter Followers 2.2K Since May 2013 Domain Authority 73 Read Now Get Email Contact
65. Customer Experience Consultancy Blog
Blog https://ijgolding.com/blog/ + Follow Blog
IJ Golding's blog is a definitive resource for anyone passionate about customer experience (CX) management. With a focus on practical strategies and deep industry insights, the blog explores the complexities of delivering exceptional customer experiences in a rapidly changing marketplace. Each post offers actionable advice, case studies, and thought-provoking discussions that guide organizations in their quest to build stronger, more meaningful relationships with their customers...MORE Facebook Followers 271Twitter Followers 6.7K Domain Authority 34 Read Now Get Email Contact
66. Specialty Answering Service - Customer Service Articles Blog
Blog https://www.specialtyansweringservice.net/blog/ + Follow Blog
The Specialty Answering Service Blog offers a deep dive into the evolving world of customer service, call center management, and business communication strategies. It provides invaluable insights into enhancing customer experience, optimizing remote support, and leveraging technology to meet the demands of modern businesses...MORE Facebook Followers 3.9KTwitter Followers 3.4K Frequency 1 post/year Domain Authority 36 Read Now Get Email Contact
67. ModSquad Blog
Blog https://modsquad.com/the-blog + Follow Blog
The ModSquad blog offers a behind-the-scenes look at the dynamic world of digital engagement and customer experience management. With a focus on social media moderation, community management, and customer support, the blog provides insights into how businesses can create meaningful connections with their audiences online. Each post delves into strategies for managing digital communities, enhancing user experiences, and staying ahead in the fast-paced digital landscape...MORE Facebook Followers 4.1KTwitter Followers 3.2KInstagram Followers 2.9K Domain Authority 51 Read Now Get Email Contact
68. The Center For Client Retention Blog
Blog https://www.tcfcr.com/blog + Follow Blog
The TCFCR Blog offers in-depth analysis and expert commentary on the intricacies of customer experience management. Focused on enhancing customer loyalty and satisfaction, the blog explores best practices in customer service, feedback mechanisms, and employee engagement. Through a mix of research-driven insights and practical strategies, it provides businesses with the knowledge to cultivate strong customer relationships and deliver exceptional service at every touchpoint...MORE Facebook Followers 141Twitter Followers 2.8KInstagram Followers 65 Domain Authority 34 Read Now Get Email Contact
69. Customer Service - Shaun Belding Blog
Blog https://beldingtraining.com/customer-service-.. + Follow Blog
Shaun Belding's Customer Service Blog is an authoritative source of wisdom on delivering exceptional customer experiences. Drawing from years of industry expertise, the blog offers practical advice, strategies, and insights on everything from resolving customer complaints to building a culture of service excellence within organizations. Shaun Belding's Customer Service Blog empowers businesses to elevate their customer service practices, ensuring that every interaction leaves a lasting, positive impression...MORE Facebook Followers 480Twitter Followers 5.8K Domain Authority 20 Read Now Get Email Contact
70. Playvox Blog
Blog https://www.playvox.com/blog/ + Follow Blog
Playvox Blog is a dynamic platform dedicated to enhancing customer service operations through workforce optimization and engagement strategies. The blog offers expert insights on topics such as quality assurance, employee performance management, and the use of technology to create exceptional customer experiences...MORE Facebook Followers 863Twitter Followers 1.7KInstagram Followers 1.6K Frequency 16 posts/year Domain Authority 39 Read Now Get Email Contact
71. Teresa Allen Blog
Blog https://www.allenspeaks.com/get-common-sense-.. + Follow Blog
The Get Common Sense blog by Allen Speaks is a thoughtful resource for individuals and leaders looking to navigate the complexities of communication, leadership, and personal development. Through engaging and practical insights, the blog delves into topics such as effective communication strategies, leadership skills, and common-sense approaches to everyday challenges. Each post is designed to inspire readers to think critically, act wisely, and apply straightforward principles to enhance their personal and professional lives...MORE Facebook Followers 275Twitter Followers 2.7K Frequency 1 post/year Domain Authority 26 Read Now Get Email Contact
72. The PhaseWare Files Blog
Blog https://www.phaseware.com/phaseware-files-blog/ + Follow Blog
The PhaseWare Files blog is a comprehensive resource for businesses focused on enhancing their customer support and service desk operations. With a focus on best practices, technology solutions, and industry trends, the blog offers valuable insights into improving customer satisfaction and streamlining support processes. Each post provides practical advice on implementing effective customer service strategies, leveraging support software, and managing customer interactions efficiently...MORE Facebook Followers 101Twitter Followers 762 Domain Authority 33 Read Now Get Email Contact
73. Dennis Snow Blog
Blog https://snowassociates.com/blog + Follow Blog
The Snow Associates blog serves as an insightful platform for leaders and organizations striving to enhance their executive coaching, leadership development, and organizational effectiveness. Through a combination of expert analysis and practical advice, the blog delves into key areas such as leadership transformation, strategic planning, and team dynamics. Each post is crafted to help professionals and businesses unlock their full potential, fostering a culture of continuous improvement and impactful leadership...MORE Facebook Followers 651Twitter Followers 1.7K Domain Authority 32 Read Now Get Email Contact
74. Planhat Blog
Blog https://www.planhat.com/community/ + Follow Blog
The Planhat Community blog is an essential destination for customer success professionals seeking to deepen their knowledge and enhance their strategies. Focused on the latest trends, tools, and best practices in customer success management, the blog provides actionable insights that help businesses improve customer retention, drive engagement, and maximize value. Each post offers expert advice on building effective customer success teams, managing customer lifecycles, and leveraging data for informed decision-making...MORE Twitter Followers 937 Frequency 29 posts/year Domain Authority 36 Read Now Get Email Contact
75. Verint ForeSee
Blog https://www.verint.com/resources/?_resource_t.. + Follow Blog
The ForeSee Insights blog is a rich source of knowledge for professionals dedicated to enhancing customer experience and satisfaction. The blog delves into the intricacies of customer feedback, analytics, and performance measurement, offering actionable insights that help organizations optimize their customer interactions. Each post provides valuable guidance on leveraging data to drive strategic decisions, improve customer loyalty, and achieve business success...MORE Domain Authority 67 Read Now Get Email Contact
Customer Service Bloggers
Blogger Name | Designation | Blog Link | Twitter Handle | Twitter Follower | LinkedIn Profile | |
---|---|---|---|---|---|---|
Bob Fernekees | Publisher | destinationcrm.com/Default.aspx | @bobfern | 231 | ||
Leonard Klie | Editor | destinationcrm.com/Default.aspx | ||||
Chris Cronis | Managing Editor | destinationcrm.com/Default.aspx | ||||
Adrian Swinscoe | Author | adrianswinscoe.com | @adrianswinscoe | 8.1K | https://www.linkedin.com/in/adrianswinscoe/ | |
Joseph Michelli | Author | josephmichelli.com/blog | @josephmichelli | https://www.linkedin.com/in/josephmichelli/ | ||
Judith Aquino | Senior Editor | 1to1media.com | @judithaquino | 2.1K | https://www.linkedin.com/in/judithaquino/ | |
Elizabeth Glagowski | Editor-in-chief | 1to1media.com | ||||
Blake Morgan | Author | blakemichellemorgan.com/articles | @blakemichellem | 13.8K | https://www.linkedin.com/in/blakemichellemorgan/ | |
Jeannie Walters | Author | experienceinvestigators.com/resources | @jeanniecw | 13.6K | ||
Darren Bugg | Author & Founder | thecustomerserviceblog.uk | @darrenbugg | 79 | ||
Lynn Hunsaker | Author | clearaction.com/customer-experience-strategy-blog-archives | @clearaction | 7.5K | ||
Daria | Author | supportyourapp.com/blog | ||||
Jeanne Bliss | Author | customerbliss.com/blog | @jeannebliss | 25K | https://www.linkedin.com/in/jeannebliss/ | |
Mycustomer | Editorial Inquiries | mycustomer.com | ||||
Neil Davey | Managing Editor | mycustomer.com | @neilcdavey | 4.5K | ||
Paul Laughlin | Columnist | mycustomer.com | @laughlinpaul | 1.6K | https://www.linkedin.com/in/paullaughlin/ | |
Steven Van Belleghem | Author | stevenvanbelleghem.com/blog | @stevenvbe | 40.2K | https://www.linkedin.com/in/stevenvanbelleghem/ | |
Ian Golding | Author | ijgolding.com/blog | @ijgolding | 6.9K | https://www.linkedin.com/in/iangolding/ | |
shephyken | Contributor | hyken.com | ||||
Andy Cheng | Contributor | ringcentral.com | ||||
Jenny Dempsey | Contributor | customerthink.com | ||||
Chrissy Kapralos | Contributor | fonolo.com | ||||
Jenny Dempsey | Contributor | customerservicelife.com | ||||
Emily Nesterick | Contributor | churnzero.com | ||||
Ashesh Shah | Contributor | customerthink.com | ||||
Adrian Swinscoe | Contributor | customerthink.com | ||||
Dhaval Sarvaiya | Contributor | customerthink.com | ||||
Veronica Yao | Contributor | fonolo.com | ||||
Jared Cornell | Contributor | proprofsdesk.com | ||||
Gayathri Krishnamurthy | Contributor | ringcentral.com | ||||
Stephen Stewart | Contributor | ringcentral.com | ||||
Jeff Toister | Contributor | toistersolutions.com | ||||
Sonia Sache | Contributor | supportdriven.com | ||||
Leslie O'flahavan | Contributor | playvox.com | ||||
Rhysfisher | Contributor | mycustomer.com | ||||
Rakshit Hirapara | Contributor | hodusoft.com | ||||
Justin Sheil | Contributor | kustomer.com | ||||
Content Marketing Manager | Contributor | kustomer.com | ||||
Kustomer | Contributor | kustomer.com | ||||
Tadas Labudis | Contributor | playvox.com | ||||
Zane Vanderberg | Contributor | teamsupport.com | ||||
Zel Angeles | Contributor | hyken.com | ||||
Tori Dudys | Contributor | fonolo.com | ||||
Jess Pischel | Contributor | thedijuliusgroup.com | ||||
Abby Hyde | Contributor | ringcentral.com | ||||
Kate Rogerson | Contributor | comm100.com | ||||
John Dijulius | Contributor | thedijuliusgroup.com | ||||
Steph Lundberg | Contributor | helpscout.com | ||||
Mia Jacobs | Contributor | totango.com | ||||
Kiah Gutowski | Contributor | experienceinvestigators.com |