100 Best Customer Service Blogs and Websites in 2024

1. CustomerThink

CustomerThink is a global online community of business leaders striving to create profitable customer-centric enterprises. Major topics include Customer Experience, Customer Engagement, Leadership, and Technology. This is the place to learn about every facet of customer-centric business management in articles, blogs, interviews, and news.
Blog customerthink.com
Twitter Followers 14.9K Frequency 5 posts / day Domain Authority 68 Get Email Contact Get Influential Bloggers ContactsGet access to 250k active Bloggers in 1500 niche categories.Get targeted media contact list in your niche at your fingertips so you can focus on running your campaign.Email us the type of bloggers you want to reach out for your marketing campaign at anuj@feedspot.com Copy email. We'll share blogger's data in an Excel or CSV format.Email us

2. Fonolo

Fonolo Blog is Customer service and customer experience blog for call center professionals. Fonolo provides call-back solutions for the call center. Replace hold time with a call-back, regardless of the channel - web, mobile and phone.
Blog fonolo.com/blog
Facebook Followers 34Twitter Followers 5KInstagram Followers 58 Frequency 4 posts / quarter Since Mar 2010 Domain Authority 51 Get Email Contact

3. Help Scout

Get tips and advice on delivering exceptional customer service, engaging and delighting your customers, and building a customer-centric company. Help Scout develops Help Desk software and customer support tools.
Blog helpscout.com
Facebook Followers 4.7KTwitter Followers 11.7K Frequency 3 posts / week Domain Authority 71 Get Email Contact

4. HubSpot » Service

HubSpot's blog is dedicated to helping transform today's customer service organization. Read HubSpot's Blog for marketing, sales, agency, and customer success content. We've created an ecosystem uniting software, education, and community to help businesses grow better every day. HubSpot is a leading CRM platform that provides software and support to help companies grow better.
Blog blog.hubspot.com
Facebook Followers 2.1MInstagram Followers 568.4K Frequency 8 posts / month Domain Authority 93 Get Email Contact

5. Salesforce

Salesforce is the world's #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere - so you can keep your customers happy everywhere.
Blog salesforce.com
Frequency 3 posts / month Domain Authority 92 Get Email Contact

6. Tomasz Tunguz

Tomasz Tunguz is a venture capitalist at Redpoint since 2008. He was a PM on the Ads team at Google and worked at Appian before. He loves to learn about how businesses are created and aim to share those learnings here.
Blog tomtunguz.com
Twitter Followers 80K Frequency 3 posts / week Domain Authority 57 Get Email Contact

7. Inside Intercom

Interested in marketing, product management, customer support, design and startups? Intercom is the first to bring messaging products for sales, marketing & customer service to one platform. On our blog the Intercom team share thoughts, tips and lessons learned from five years of product building.
Blog intercom.com
Facebook Followers 38.8KTwitter Followers 41.7KInstagram Followers 20.8K Frequency 5 posts / month Domain Authority 70 Get Email Contact

8. Adrian Swinscoe

Adrian Swinscoe brings over 16 years experience to focusing on helping companies large and small develop and implement customer focused, sustainable growth strategies. He is a huge fan of organisations that do great things for their customers and their employees and also a helper to many wanting to achieve their own level of greatness.
Blog adrianswinscoe.com
Twitter Followers 8KInstagram Followers 769 Frequency 4 posts / month Since Nov 2009 Domain Authority 44 Get Email Contact

9. The Squawk Point - Service Improvement

The Squawk Point is dedicated to service improvement. It is full of ideas, news and practical advice for people who run service operations and want to improve their performance.
Blog squawkpoint.com
Facebook Followers 70Twitter Followers 21.6K Frequency 1 post / week Domain Authority 37 Get Email Contact

10. Steve DiGioia Blog

As a customer service trainer, coach, author & speaker, Steve DiGioia uses his 20 years of experience in the hospitality industry to help companies and their employees improve service, increase morale and provide the experience their customers desire.
Blog stevedigioia.com
Twitter Followers 3.1K Frequency 21 posts / week Domain Authority 33 Get Email Contact

11. Destination CRM Magazine

DestinationCRM.com and its companion, CRM Magazine, serve as essential resources for professionals in the Customer Relationship Management (CRM) industry. With a mission to support top executives, sales and marketing leaders, and IT managers, the site delivers timely and relevant information to enhance customer interactions across various sectors, including technology, finance, retail, and healthcare. As part of CRM Media, a division of Information Today, Inc., DestinationCRM.com aims to be the premier online destination for CRM insights and developments.
Blog destinationcrm.com
Twitter Followers 11.1K Frequency 3 posts / day Domain Authority 62 Get Email Contact

12. 1to1 Media

1to1 Media's award-winning editors produce in-depth and provocative features and case studies, as well as infographics, blogs, whitepapers, and e-books that cover the latest trends and insights in customer experience. Topics focus on customer service, marketing, employee engagement, sales effectiveness, and customer loyalty.
Blog 1to1media.com
Facebook Followers 1.3KTwitter Followers 7K Frequency 1 post / week Domain Authority 54 Get Email Contact

13. Sixteen Ventures

Sixteen Ventures has driven growth across the entire customer lifecycle for more than 500 companies around the world directly, and thousands through speaking and publishing. Know more about Marketing, Customer Acquisition, & Churn Reduction Consulting for SaaS providers.
Blog sixteenventures.com
Facebook Followers 1.5KTwitter Followers 3.6K Frequency 24 posts / year Domain Authority 52 Get Email Contact

14. SurveyMonkey

Get tips on how to create better surveys, hear the latest product news, or check out our signature research. Survey Monkey is brought to you by momentive.ai. Shape what's next with AI-driven insights and experience management solutions built for the pace of modern business.
Blog surveymonkey.com
Frequency 1 post / month Domain Authority 93 Get Email Contact

15. Totango Blog

With Totango's leading, open approach to customer success, companies can enable the three necessary components of a successful E2C Enterprise to Customer growth strategy: customer-centric data, customer engagement, and enterprise impact.
Blog blog.totango.com
Facebook Followers 4.2KTwitter Followers 8.1K Frequency 1 post / week Domain Authority 52 Get Email Contact

16. Bill Quiseng

This blog offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.
Blog billquiseng.com
Facebook Followers 18.5KTwitter Followers 27KInstagram Followers 264 Frequency 6 posts / quarter Domain Authority 31 Get Email Contact

17. PeopleMetrics Blog

PeopleMetrics helps you measure and improve the experience of your high-impact customers. We offer SaaS enterprise software, full implementation services, analysis/reporting, customer advisory boards, strategic market research, and workshops.
Blog peoplemetrics.com
Facebook Followers 529Twitter Followers 2.8KInstagram Followers 251 Frequency 1 post / week Domain Authority 38 Get Email Contact

18. ProProfs

ProProfs Help Desk blog is the best online resource for tips, best practices, guides, expert interviews & news articles about customer service.
Blog proprofsdesk.com
Facebook Followers 24.5KTwitter Followers 5.3KInstagram Followers 278 Frequency 1 post / week Since Feb 2018 Domain Authority 38 Get Email Contact

19. Inside Customer Service - Toister Performance Solutions, Inc.

The Inside Customer Service blog features tips, trends, and analysis that can help you unlock your customer service team's hidden potential. 
Blog toistersolutions.com
Twitter Followers 7K Frequency 1 post / month Since Dec 2007 Domain Authority 44 Get Email Contact

20. TeamSupport - Customer Support Blog

B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support.
Blog teamsupport.com
Facebook Followers 16.5KTwitter Followers 19.8K Frequency 2 posts / week Since Jan 2012 Domain Authority 48 Get Email Contact

21. The Customer Service Blog

Welcome to the UK's leading blog on customer service, customer loyalty and customer satisfaction. The blog is written and edited by Darren Bugg, alongside a team of expert guest writers. Darren Bugg is a marketing and customer service expert with 30 years experience working at a senior level in this field. They also offer a wide variety of training courses in customer service, customer loyalty, and various subjects related to business and marketing.
Blog thecustomerserviceblog.uk
Twitter Followers 754 Frequency 4 posts / month Since Jun 2016 Domain Authority 7 Get Email Contact

22. Return Customer - Joe Rawlinson

This blog publishes content on essential customer service aspects like marketing, business, e-commerce, and provides helpful tips on how businesses can increase customer satisfaction and revenue.
Blog returncustomer.com
Twitter Followers 897 Frequency 1 post / week Domain Authority 40 Get Email Contact

23. MyCustomer

MyCustomer.com is the leading online resource for customer service and customer experience professionals. We have been sharing news, practical advice, best practices, case studies, and resources for nearly two decades, covering every facet of customer experience management.
Blog mycustomer.com
Facebook Followers 2.1K Frequency 2 posts / week Domain Authority 64 Get Email Contact

24. Genesys blog

Get industry news for contact centers, customer experience, artificial intelligence, employee experience, and more on the Genesys blog. With Genesys, organizations have the power to deliver proactive, predictive, and hyper-personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement.
Blog genesys.com/blog
Facebook Followers 34.4KInstagram Followers 8.4K Frequency 1 post / week Domain Authority 64 Get Email Contact

25. Forrester Blog

Forrester helps business and technology leaders use customer obsession to accelerate growth. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.
Blog forrester.com
Frequency 3 posts / week Domain Authority 83 Get Email Contact

26. SQM Group

Your source for call center blog posts on First Call Resolution, customer service and employee experience research, and proven best practices for improving performance. SQM Group is a leading North American customer experience First Call Resolution software, research, and call center awards company and has been the market leader for the call center industry.
Blog sqmgroup.com
Facebook Followers 339Twitter Followers 2KInstagram Followers 162 Frequency 1 post / week Domain Authority 34 Get Email Contact

27. Comm100

Hey, I'm Kevin Gao. I started Comm100 inspired by one simple observation: customers just want dependable answers to their questions, wherever and whenever it suits them. Founded in 2009, Comm100 is dedicated to helping organizations of every size earn greater customer loyalty through better accessibility and faster, more effective service. It starts with genuine, personalized communication and doesn't end until the customer is satisfied and the agent is happy.
Blog comm100.com/blog
Facebook Followers 11.4KTwitter Followers 5.1K Frequency 2 posts / month Domain Authority 63 Get Email Contact

28. Specialty Answering Service - Customer Service Articles

The SAS blog is your source for customer service stories, call center outsourcing best practices, telecommunications infographics, and important news.
Blog specialtyansweringservice.net
Facebook Followers 3.9KTwitter Followers 3.4K Frequency 3 posts / year Domain Authority 36 Get Email Contact

29. Groove HQ

A SaaS Startup's Journey to $100,000 a Month. Groove is a simple tool for growing small businesses that helps your team deliver personal customer support. We built it with a minimal feature set that anyone can use, and we left out everything else. Whether we're empowering them with software or educating them with content, we always strive to be useful.
Blog groovehq.com
Facebook Followers 1Twitter Followers 583 Frequency 1 post / month Domain Authority 62 Get Email Contact

30. Customer Service Life

This is a blog dedicated to good and bad customer service experiences with the intent on learning and better serving!
Blog customerservicelife.com
Facebook Followers 407Twitter Followers 4.2K Frequency 2 posts / quarter Domain Authority 40 Get Email Contact