25 Best Customer Success Blogs and Websites in 2024

1. Gainsight

Gainsight is the customer success company that offers businesses everything they need to retain customers and drive company growth post-sale. Take your customer success team to the next level by taking advantage of Gainsight's industry-standard best practices and thought leadership.
Blog gainsight.com
Facebook Followers 3.9KTwitter Followers 13.9KInstagram Followers 4.4K Frequency 2 posts/week Since Aug 2019 Domain Authority 53 Get Email Contact Get Influential Bloggers ContactsGet access to 250k active Bloggers in 1500 niche categories.Get targeted media contact list in your niche at your fingertips so you can focus on running your campaign.Email us the type of bloggers you want to reach out for your marketing campaign at anuj@feedspot.com Copy email. We'll share blogger's data in an Excel or CSV format.Email us

2. ChurnZero

Check out the blog from customer success software provider ChurnZero with ideas and inspiration on retaining your customers and promoting customer success. ChurnZero is customer success software helping business understand their customer's product usage, assesses their health, and gives business the means to manage and automate the customer experience.
Blog churnzero.net
Facebook Followers 293Twitter Followers 1.8KInstagram Followers 124 Frequency 1 post/week Since Aug 2015 Domain Authority 38 Get Email Contact

3. Totango | Customer Success Blog

Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Follow our blog that covers topics like customer engagement, customer experience, customer health, customer loyalty and many more.
Blog blog.totango.com
Facebook Followers 4.2KTwitter Followers 7.8K Frequency 4 posts/quarter Since Dec 2010 Domain Authority 52 Get Email Contact

4. The Success League

The Success League is a customer success consulting firm that works with executives to build and develop top-performing customer success teams. Customer success is the key to driving revenue, client retention, and exceptional customer experiences. Follow us to stay updated.
Blog thesuccessleague.io
Twitter Followers 929 Frequency 1 post/week Since Jun 2015 Domain Authority 27 Get Email Contact

5. SmartKarrot Blog

In the digital age, the rulebook for business success needs to stay dynamic. Our Digital Playbook platform is the nexus where strategy meets execution. Content on customer success, product experience, product analytics, product success, etc. to help you understand more about customer churn rate, customer success metrics, user engagement, net promoter score, etc.
Blog playbooks.smartkarrot.com
Facebook Followers 3.1KTwitter Followers 1.1K Frequency 5 posts/day Domain Authority 41 Get Email Contact

6. Custify

The place where customer churn ends and customer success begins. Stay in the loop with current trends by reading the weekly expert know-how delivery from the Custify Blog. This is a one-stop for customer success advice, tutorials, and tips.
Blog custify.com/blog
Facebook Followers 424Twitter Followers 642 Frequency 3 posts/week Domain Authority 34 Get Email Contact

7. Retently » Customer Success

Retently can give a huge competitive edge to your business, as it allows you to understand why your customers love or hate your product or service. Follow our blog it covers topics such as SaaS, eCommerce and customer success.
Blog retently.com
Facebook Followers 412Twitter Followers 203 Frequency 1 post/month Since Sep 2015 Domain Authority 41 Get Email Contact

8. ClientSuccess

The ClientSuccess Blog is a vital resource for customer success professionals and businesses focused on building strong, lasting customer relationships. The blog offers expert advice on customer retention strategies, onboarding best practices, and customer lifecycle management, providing actionable insights that help businesses improve customer satisfaction and drive growth. By sharing real-world examples and industry trends, the ClientSuccess Blog empowers teams to create exceptional customer experiences that lead to long-term success. It is an indispensable tool for those committed to elevating their customer success efforts and fostering deep, value-driven relationships with their clients.
Blog clientsuccess.com
Facebook Followers 463Twitter Followers 2.2K Since Aug 2014 Domain Authority 39 Get Email Contact

9. UserIQ

UserIQ helps businesses realize the full value of customer success by equipping teams with product analytics, customer insights, and user engagement tools. Subscribe to UserIQ's blog for more on how to center your business on customer success through a customer-driven mindset.
Blog useriq.com/blog+ Follow
Facebook Followers 160Twitter Followers 1.3KInstagram Followers 311 Since Jan 2015 Domain Authority 38 Get Email Contact

10. Strikedeck

Need the best customer success platform? Associate with Strikedeck that is one of the best, fastest and the most connectable customer success platform. Strikedeck uses machine learning and predictive analytics to bubble up insights and alerts about customer health, sentiment, and engagement.
Blog strikedeck.com
Facebook Followers 206Twitter Followers 5.9K Since Mar 2016 Domain Authority 37 Get Email Contact

11. SmartKarrot Blog

The SmartKarrot Blog is a must-read for customer success professionals and SaaS business leaders aiming to enhance customer engagement and retention. The blog offers expert advice, strategic insights, and practical tips on topics such as customer onboarding, lifecycle management, and metrics-driven growth. By focusing on the unique challenges of customer success in the SaaS industry, the SmartKarrot Blog empowers its readers to optimize customer relationships, reduce churn, and achieve sustainable growth in a customer-centric market.
Blog smartkarrot.com
Facebook Followers 3.2KTwitter Followers 1.1K Frequency 30 posts/year Domain Authority 27 Get Email Contact

12. CustomerSuccessBox

CustomerSuccessBox is an outcome-driven customer success software that enables businesses to grow recurring revenue, reduce churn and drive product adoption. Being an actionable customer success platform for B2B SaaS, we try to help SaaS companies build a strong customer success practice.
Blog customersuccessbox.com+ Follow
Facebook Followers 193Twitter Followers 787 Domain Authority 35 Get Email Contact

13. Customer Success North America Blog

Oracle Customer Success Business Advisory Services can help meet your unique business needs. Follow us to get the latest news and updates regularly.
Blog blogs.oracle.com
Facebook Followers 2.9MTwitter Followers 819.7KInstagram Followers 355.6K Since Jul 2019 Domain Authority 93 Get Email Contact

14. Rubrik » Customer Success

Rubrik is the market leader in Cloud Data Management, the world's first platform to orchestrate data for hybrid cloud enterprises anytime, anywhere. Follow us to stay updated.
Blog rubrik.com
Facebook Followers 14.7KTwitter Followers 43.3K Since Dec 2016 Domain Authority 52 Get Email Contact

15. Insight Partners » Customer Success

Searching for resources on how to increase customer success at your company? Take a look at the relevant resources available from Insight Partners today!
Blog insightpartners.com
Twitter Followers 16.5KInstagram Followers 4.2K Since May 2015 Domain Authority 56 Get Email Contact

16. DiscoverOrg » Customer Success

DiscoverOrg is the leading global marketing and sales intelligence tool. Follow us as our experts share strategies on keeping customers engaged.
Blog discoverorg.com
Facebook Followers 2.1KTwitter Followers 7.7KInstagram Followers 738 Since Dec 2015 Domain Authority 51 Get Email Contact

17. Vitally Blog

Discover the Customer Success resources you need to supercharge your book of business. Articles cover Customer Success How Tos, Tips, and More. Vitally is a Customer Success platform that provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale.
Blog vitally.io/blog
Twitter Followers 469 Domain Authority 36 Get Email Contact

18. Jermaine Edwards

Hi, I'm Jermaine, a customer growth author, speaker, consultant, and business relationship specialist. I help executives, key account leaders and B2B organizations become the advisers their best customers never want to leave. Follow the blog to learn exactly how to deepen your customer relationships, annihilate recurring customer challenges and increase your existing customer revenue and retention resultsas a key account manager.
Blog jermaineedwards.com
Facebook Followers 18Twitter Followers 1KInstagram Followers 386 Frequency 1 post/year Domain Authority 23 Get Email Contact

19. Involve.ai

involve.ai's blog gives Customer Success and Revenue leaders content from thought leaders and the community on the successful use of tech in Customer Success. involve.ai helps you prevent churn, grow revenue, and deliver amazing customer outcomes.
Blog involve.ai/blog+ Follow
Facebook Followers 55Twitter Followers 236Instagram Followers 137 Domain Authority 34 Get Email Contact

20. Emojics | Customer Success Blog

Emojics is the landmark for the world of customer satisfaction, every day we publish content that helps thousands of customer success managers in their daily tasks.
Blog emojics.com/blog
Facebook Followers 273Twitter Followers 500 Domain Authority 32 Get Email Contact

21. Kilterly

Kilterly is the premier, proactive customer success software with data insights & automated tools designed to strengthen client relationships & beat churn! Follow our blog that will help you boost retention, engage better & beat the churn.
Blog kilterly.com+ Follow
Facebook Followers 79Twitter Followers 98 Domain Authority 18 Get Email Contact